Managed IT
We learn your business, plan what it needs, then build.
For most of our clients, we’re a trusted advisor as well as the IT team. We map out with you what comes first, then take over your computers, network, backup, security and vendors, and work to stop problems before your staff feel them.
Or call (225) 273-1206
What you get
Every computer secured, patched, backed up and watched, from the first week.
How you pay
One invoice, every line named and priced. You pay for what you use.
How we work
We work ahead of new threats and fix the cause when something breaks.
23
years serving Baton Rouge businesses
0
ransomware events across our managed clients
0
malware outbreaks across our managed clients
1
invoice, every line named and priced
How we work with you
Honesty you can check
Every service is its own line on your invoice. Recommendations are free, and you decide which ones we act on.
Built to keep you compliant
Our owner performs your onboarding compliance review, and backup and security awareness training are required for every client.
The advisor who is still here
The same owner since 2003, in the same city, on North Boulevard in Baton Rouge.
Who we serve
IT for healthcare, professional firms and growing businesses
Most of our clients answer to someone: HIPAA, the FTC Safeguards Rule, a grant, an ethics rule or a card processor. We know those rules and build your IT around them.
Healthcare providers
Protect patient data, support HIPAA requirements, and keep clinical systems available when care depends on them.
Nonprofit organizations
Secure, reliable IT and honest guidance sized for nonprofit budgets, so more of your resources go to the mission.
Accounting and financial firms
Tax, accounting, and financial firms that need to protect client data and meet FTC Safeguards Rule requirements.
Law firms
Law firms that need to protect client confidences and keep matters moving.
Small and mid-size businesses
Businesses with 10 to several hundred staff, including the compliance rules most owners don’t know apply to them.
Why organizations stay with Wahaya
Since 2003
Locally owned and operated in Baton Rouge
24/7
Proactive system monitoring, every day of the year
Compliance-first
Built for healthcare, nonprofits, professional firms and growing businesses
IT services we provide in Baton Rouge
Business Continuity
Hourly server backups copied off-site daily, a second internet line and a written plan for storms and ransomware.
Cloud Solutions
Vendor-neutral moves to Azure, AWS or Google Cloud, secured and backed up, with the bill reviewed.
Compliance
We tell you which rules apply, put the technical safeguards in place and hand you the policies.
Cybersecurity
Detection and response watched 24/7, email sign-in monitoring, managed firewalls and staff phishing tests.
Digital Signage
Commercial screens you update from one dashboard, installed on a protected part of your network.
Lifecycle Management
Every device tracked, replacements budgeted ahead of time and old equipment wiped before it leaves.
Managed Print Services
Xerox devices, PaperCut tracking, toner shipped before you run out and prints that wait for their owner.
Managed Services
Help desk, 24/7 monitoring, patching, approved-program lists and backup on every computer, run for you.
Microsoft 365
Licensing through our CSP partnership, migrations, and the security settings Microsoft leaves off.
Co-Managed IT
Your IT person stays in charge, and we add a help desk, 24/7 monitoring and security tools behind them.
Unified Communications
Business phone systems, SIP trunks and Teams or Zoom meeting rooms, with your numbers kept.
Video Surveillance
Cameras chosen and aimed so the footage is usable, with recording time sized to your rules.
Serving Baton Rouge since 2003
Our owner, Chad, started Wahaya IT after watching IT companies sell the same package to everyone. We still start every client the same way, by asking what you’re trying to accomplish.
One healthcare client has grown from about 90 staff to about 260 with us, and each new location goes onto the network we already run. AI sorts every new support ticket, and a technician reviews it before work starts.
FAQ
Frequently asked questions
What does a managed service provider do?
A managed service provider runs your IT for you: help desk, monitoring, security, backups and planning, under one predictable monthly agreement. Every service is its own line on your invoice.
What types of organizations do you work with?
Businesses in many industries, with our deepest experience in healthcare, nonprofits, accounting and financial firms, law firms and small and mid-size businesses.
Is support available outside business hours?
Yes. After-hours and 24/7/365 support is available as an option for clients who need it.
Where is Wahaya IT located?
We’re based at 4229 North Boulevard in Baton Rouge, Louisiana, and have served organizations in Baton Rouge and beyond since 2003.
How do we get started?
Book a 20-minute call or call (225) 273-1206. We start with the risk conversation: what you’re trying to accomplish, how things work today and what keeps going wrong.