Tech Tips

seasonal staffIn many industries, there are seasonal spikes in business around specific times. For example, CPAs/Accounting firms, though busy all year, CPAs/Accounting firms generally see a point in business around the time of tax planning, IRS return filing, etc. Likewise, the retail industry sees a boom around the Holiday Season, and so on. During such peak times, it is common practice to employ part-time staff to meet the immediate resource needs. While this works well in terms of costs and handling additional work/client inflow, this poses a few challenges from the IT perspective. This blog explores those challenges so you know what to watch out for before bringing part-time staff on board.

SECURITY

When you are hiring someone part-time, security could be a concern. You or your HR person may have done a background check, but their risk score nevertheless remains much higher than permanent employees who are on your payroll. Trusting a temp worker with customer and business data is a risky choice.

INFRASTRUCTURE

Having seasonal employees is a good solution to a temporary spike in workload. But, there is still a need to provide your temps with the resources to perform their tasks efficiently. Computers, server space, internet, and phone connectivity all need to be made available to your temp workforce as well.

LACK OF TRAINING

You will have likely trained your permanent employees in IT Security best practices, but what about your temps? SMBs and even bigger organizations rarely invest time or resources in general training and induction when hiring short-term staff. Temps are usually brought in during the peak seasons, and employers expect them to go the earliest. Often IT drills and security training have no place in such hurried schedules.

COLLABORATION NEEDS

Often businesses hire seasonal staff from across the country or even the globe because it may offer cost savings. In such cases, when the seasonal team is working remotely, a seamless work environment is needed. In addition, high-quality collaboration tools for file sharing and access and communication need to be in place.

Having part-time or seasonal staff is an excellent solution to time-specific resource needs. However, for it to work as intended–smoothly and in tandem with the work happening at your office, businesses need to consider the aspects discussed above. Wahaya IT will be able to help by managing them for you. So hiring temps will be all you need to think of.

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December 27, 2019

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